To ensure your place upon a course, full payment is expected in advance before the commencement of the course. Your place is only secured upon receipt of payment in full.
For continuous courses, we expect a standing order or a recurring debit card transaction, which can be set up via our website. Please use the payment page linked here to set up a monthly payment.
Enrollment and payment establishes your commitment to the course. Attendance is expected, and lack of attendance does not alter the amount of fees that are payable.
In cases of genuine financial difficulty, we request a written statement of the difficulties experienced, together with some documentary evidence supporting your claim. For example, a photocopy or scan of a means-tested benefit letter. Non-means-tested benefits will not be accepted as evidence of an inability to pay.
The decision to award a fee concession is discretionary and it is raised to the trustees of the Trust. This decision is final.
Applications for a fee concession can be sent to firstname.lastname@example.org or by post to 16 Thurmaston Lane, Leicester, LE5 0TE.
Students may withdraw from the course after attending the first two sessions and receive a full refund of the course fees, minus a £25 administration charge.
Students who withdraw after the third session, but within the first 4 weeks of the course, will receive a 50% refund on fees, less the £25 administration charge.
Students wishing to withdraw after four weeks will not be eligible for a refund on fees.
Transfer to another suitable course may be possible in some cases. Transfers should be made within the first week of the course (for short courses) and within the first two weeks of the course (for longer courses).
To apply for a transfer, please email email@example.com